Digitronix Technology is a Romanian LLC incorporated in 1996, having the main business focus on the IT and digital communications fields. Our mission is to promote exclusively high quality services and products that insure customers' satisfaction on short term but also on the long run. We intend to insure total transparency towards our customers on all operations, and to make all information of interest available via our web site. Customers can consult detailed information regarding their product orders, service events, special promotions, and more on our site.
Our activity includes information technology (IT) projects, software solution implementations in fields like office activity optimisation and internet communications, high quality company networks cabling, IT equipment maintenance and repair, network design, provision of equipment, and implementation.
Recently we become dealers of Compaq and Hewlett Packard full range of products. The equipment we can now offer includes workstations, servers, portables, networking equipment, printers, handheld an palmtops from those suppliers, as well as a full line of equipment from other suppliers such as CISCO Systems, Bay Networks, and others. We are also offering integrated solutions with branded equipment and industry standard software solutions.

Our observation shows that much of the unsatisfaction and lack of insurance in the abilities and quality of service of a provider comes, on the customer side, from the lack of communication and lack of real time information of ongoing operations. To illustrate this, a customer that has a broken piece of equipment which is serviced by the provider of that equipment, will more easily become nervous and unsatisfied with provider's service if he is not updated with details like: your equipment has part x faulty, your equipment is expecting the replacement part on date ..., etc. Experience shows that the (un)satisfaction of the customer is a week function of the duration of the event, but is strongly influenced by the quality of the communication with the provider. However, we pride ourselves also with the short response time and the speed we have when solving customer problems or requests.

We have a young and well-trained team ready to meet the highest expectations. We invest a lot in training and have an internal experience sharing forum for enhancing our knowledge by learning from each other and thus enhancing our ability to serve our customers in the best possible way. We also try to implement the newest technologies into our ongoing activity and as a result we keep operations cost to a minimum, while maximising the quality of services towards the customers. This way we are able to offer better services at a lower cost for the beneficiaries, with all quality standards intact.

We strongly believe, that our way of working represents the future, that there is demand now, in Romania, for high quality and professional services and products, and that we are at the top of the new wave of proficiency resented at present in our IT market.